Call Center Intelligence
Real-time analytics, QA, compliance and automation for inbound and outbound operations — built for high-volume call centers.
Unlock Operational Intelligence
Everest IntelligenX connects your dialers, CRMs, QA tools and data streams to deliver a unified view of contact center performance.
Live Dashboards
Monitor queues, SLAs, conversions and campaign performance in real time.
QA & Compliance
Automate call sampling, scoring and compliance checks with smart rules.
Agent Performance
Track productivity, adherence and coaching opportunities across teams.
Data-Driven Decisions
Use granular insights to optimize scripts, dial strategies and staffing.
Integrations
- Dialers & PBX platforms
- CRMs and ticketing systems
- QA & recording tools
Impact
- Higher conversion and retention rates
- Lower compliance risk
- Better agent performance and coaching